Services > Compatibility & Updates

Which browsers work with your products?

We want our websites and applications to be pixel-perfect in the most popular desktop and mobile browser and operating system combinations, and at least functional in as many other combinations as possible.

  • In all cases, JavaScript and Cookies must be enabled.

To help you have the best experience using our website and software, we have four levels of browser support:

  • Full Support — Pixel-perfect with display exactly as we intended.
  • Functional Support — Usable with most functions supported, but might display in unintended ways.
  • Accessible — Usable with most functions intact, but likely to display and behave in unintended ways.

For Desktop

Full Support

We recommend using a fully supported browser, which includes the latest version of the following:

  • Microsoft Internet Explorer®
  • Google Chrome®
  • Mozilla Firefox®
  • Safari®

Functional Support

We offer functional support for the following browsers:

  • Internet Explorer, previous major releases greater than or equal to 10.
  • Chrome, previous major release
  • Firefox, previous major release
  • Safari iPad® on latest iOS

Note: Not all legacy browsers have been tested in all environments. 

Accessible Support

We offer accessible support for the following browsers:

  • Mobile device browsers, including Safari on iOS and the Android browser on Android
  • Other desktop browsers not listed

For Mobile Browsers

Full Support

We recommend using a fully supported browser, which includes the latest version of the following:

  • Android browser on the latest version of Android
  • Safari on the latest version of iOS

Functional Support

We offer functional support for the following mobile browsers:

  • Chrome and Opera Mini on Android
  • Chrome on iOS
  • Opera Mini on all devices capable of running Opera Mini
  • Internet Explorer on Windows Mobile

Accessible Support

We offer accessible support for mobile browsers not previously listed.

Domain Price Adjustment

Over the last few years the domain costs on the registrar side have been steadily increasing.  We have absorbed these costs so far and have tried to avoid passing them on to our customers. 

Beginning November 1st, 2018 we will be adjusting our yearly domain costs to be more sustainable.  This means our costs will be increasing from $25 per year to $30 per year (Canadian).  As always, we will continue to manage these domains for you and do our best to keep costs manageable.

Website / Domain
Reinstatement Charge

Running services on a month to month basis comes with some challenges, sometimes accounts fall behind, and in extreme circumstances become suspended.  If your services have lapsed and we have had to suspend your services a reinstatement charge of $35 will be applied to your account.  Accounts in arrears that have been suspended must be brought to current before we can reinstate services.

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1-888-368-0088

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